Scheduled maintenance November 22 and December 15

We are scheduling two maintenance windows in the next month to move some equipment:

Date: November 22nd, 2010
Window: 9am to noon UTC (4am to 7am US Eastern, 1am to 4am US Pacific)
Affecting: MySQL nodes m2, m3, and m21

Date: December 15th, 2010
Window: 8am to 1pm UTC (3am to 8am US Eastern, midnight to 5am US Pacific)
Affecting: File servers f2 and f5

Each server should be offline for about one hour, not the whole window. This will cause some downtime. While the MySQL nodes are offline, those MySQL processes hosted on them will be unreachable. While the file servers are offline, sites hosted by those file servers will show an official maintenance page.

Due to the nature of our network, we can generally (and frequently do) move stuff around without disrupting services. Unfortunately, we regret that’s not true in this case. These servers will actually be physically moving to a bigger space in a new facility with more (and more reliable) power so that will we have room to continue to grow for the next several years. We’ve listened to past comments on these types of issues, and we’ve endeavored to give you as much advance notice as possible, especially on the file server moves, so that you’ll have time to make any plans or announcements you feel are appropriate.

Thanks very much, and we apologize for any inconvenience as we (as always) continue to work tirelessly to make our service better for our members.

Update: The first batch of maintenance is long since completed, and we’re on schedule for the second, but we noticed that this was in the wrong blog category. We’ve now moved it.

1 Comment

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  1. Could the server a site is on be added to the memtree or sites page? Or is there a better way to see which of my sites will be affected easily? With 12 sites, it’s a bit tedious.

    Even better, if a new section could be created on the Support Tab that lists upcoming maintenance and how it affects me (sites down, mysql down, etc)

    Comment by vericgar — November 20, 2010 #

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